Page contents
This accessibility statement applies to content published on the https://cornwallhealthlibrary.nhs.uk/ domain. It does not apply to any other domains with associated names or subdomains. Please view individual sites for applicable accessibility statements.
We want as many people as possible to be able to use this website. That is why we have built and integrated a bespoke accessibility toolbar to help users use our site.
The Web Team at the Royal Cornwall Hospitals NHS Trust manages this website. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
- Change colours, contrast levels, and fonts
- Increase font size
- Zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader
Some of our content is technical and is sometimes aimed at medical professionals, we use technical terms where there is no easier wording we could use without changing what the text means.
If you have a disability, AbilityNet has advice to help you make your device easier to use.
How accessible this website is
The Royal Cornwall Hospital Trust is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is not compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The non-compliances are listed below.
Non-accessible content
Identified issues:
- Some images do not have alternative text (WCAG 2.0 A 1.1.1)
- Some links have link text which does not explain the purpose of the link (WCAG 2.0 A 2.4.4). For example, the link text may just be “here”
- Some form fields do not identify their purpose programmatically (WCAG 2.1 AA 1.3.5). For example, they do not have autocomplete.
- Not all lists are marked up correctly in the HTML (WCAG 2.0 A 4.1.1).
- Some pages are missing a top-level heading (WCAG 2.0 A 1.3.1).
- Some tables do not have headers (WCAG 2.0 A 1.3.1).
- There is at least one heading in the HTML which does not include text (WCAG 2.0 A 1.3.1).
- There are multiple instances of links with the same link text but different destinations (WCAG 2.0 A 2.4.4).
- There are some links which cannot be used by screen readers (WCAG 2.0 A 4.1.2).
- Several iframe elements do not have a title (WCAG 2.0 A 2.4.1).
- Some text is not accessible by screen readers (WCAG 2.0 A 4.1.2, WCAG 2.0 A 1.1.1).
- Some interactive controls are too close together (WCAG 2.2 AA 2.5.8).
- Some pages and document attachments are not clearly written, or have a reading age higher than 16 (WCAG 2.0 AAA 3.1.5).
- Some interactive controls are not larger than 44×44 pixels (WCAG 2.1 AAA 2.5.5).
- Some elements do not have focus styles; specifically the links within the Care Opinion and CQC widgets on the home page (WCAG 2.0 AA 2.4.7).
This is not a comprehensive list as we are still identifying some accessibility issues.
Issues with technology
The vast majority of our website works correctly on any web technology.
However, this website no longer supports Internet Explorer, as this browser is now at the end of its lifecycle. Read more information about the withdrawal of IE support.
Preparation of this accessibility statement
This statement was prepared on 1 May 2025. We used multiple resources to prepare this statement, with the main template being the Model Accessibility Statement.
The statement was last reviewed on the 1 May 2025.
How we tested this website
In order to ensure our site is compliant and user friendly for as many people as possible, this websites underlying technology and theme have had extensive manual and automated testing carried out by Test Partners (this link will take you away from our site). We have used tools such as SortSite and Wave to ensure compliance, as well as acquiring software from Silktide to constantly monitor our site for compliance.
We constantly test this website for compliance with the Web Content Accessibility Guidelines V2.2 level A, level AA, and AAA where possible; we carry out these tests internally.
Feedback and contact information
Reporting accessibility or technical problems
We’re always looking to improve the accessibility of this website.
If you find any problems or accessibility issues that are not listed on this page, please contact rcht.citswebteam@nhs.net.
Accessibility, content, and media enquiries
If you have any questions about accessibility compliance, page content, or media enquiries generally please email rcht.cornwallhealthlibrary@nhs.net
Documents
If you have any questions about our documents please email rcht.cornwallhealthlibrary@nhs.net
Enforcement procedure
If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
Request content in an accessible format
If you have problems accessing information on this website, or would like any of our work in a different format like a more accessible PDF, large print, easy read, audio recording, or braille:
- Please contact the library, email: rcht.cornwallhealthlibrary@nhs.net
We will consider your request and get back to you.
What we’re doing to improve accessibility
We plan to identify and fix issues on a continuous basis.
How to change the language on our website
To change the language on our website, please click on the right-most item of our top-right menu. This is distinguished by the current language and the associated flag – the default should be ‘English’ with a picture of the Union Jack.
Help using our accessibility toolbar
We built our accessibility toolbar in-house to provide users with the features described below.
To use the toolbar, please click on ‘Accessibility tools’ in the top-right menu of our website.
Text Size
We have 4 settings for font size on this website. Once the toolbar is open, there will be a choice of ‘Small’, ‘Original’, ‘Large’, and ‘Extra large’. Simply click on whichever one you prefer to change the text size on the website. Your preferences will be saved. To revert this, click ‘Reset all changes’.
Highlight links
Use the ‘yes’ button to highlight links. This will make all links yellow with a black background. To revert, either click the ‘no’ button, or the ‘reset all changes’ button.
Change font
Use this to change the font the site appears in.
One of the fonts available in our toolbar is OpenDyslexic, a free font created to increase readability for readers with dyslexia. Find out more about OpenDyslexic.
Contrast
Use this to change the site’s colour scheme to:
- Black and white: white text with a black background.
- Black and yellow: yellow text with a black background.
- Grayscale
- Invert: inverts all elements to the opposite of their current colour.
- Reset: resets only colour contrast changes.
Reset all changes
Use this button to reset all changes you have made using the toolbar.
Can I save my settings?
Yes. The settings will automatically save when you navigate to another page, or if you leave the site and come back.
Refreshing the page therefore does not reset to default, you must use the ‘reset all changes’ button on the toolbar.